Website Support Services to Keep Your Site Online
The Sidekick Plan provides the essential website support services your website needs. Proactive fixes, domain hosting, and plugin updates to keep your site always online.
Emergency Support
Plugin Updates
Site Hosting Included
Website Backups
Sidekick Plan Features
Secure Web Hosting
Our industry-leading website hosting, available at no cost.
Plugin Updates
Automatic updates each month to keep your website secure.
Emergency Support
Quick maintenance fixes if a critical error is spotted.
Website Backups
Backups of your entire website so it can be reverted back if needed.
Your Dashboard
Submit issues to us through your dashboard or via email.
Unlimited Requests
Submit as many issues as needed. We'll complete them one at a time.
How Website Support Services Can Save Your Day
Your business deserves the best hosting and technical support. If your website keeps going down, customers are complaining about slow load times, or your forms aren’t being sent to your email, it’s time for a change.
The Sidekick Plan covers the essential website support services you need to keep your website safe, fast, and reliably online. You get peace of mind knowing all the complex, behind-the-scenes work is handled by the experts. This includes reliable domain hosting and the maintenance of all your site’s core features.
Fast, Friendly Support
Send us what you need done, and we'll get to work. It's that simple.
Save Your Time
Spend less time fixing your site and more time running your business.
No Hidden Fees
A simple monthly subscription to keep your site secure. No strings attached.
Is the Sidekick Plan for Me?
As a business owner, knowing what to handle yourself and what to delegate is essential, and your website should be no exception. The Sidekick Plan is perfect for those who want to stop spending time on fixing problems with their site and start focusing on what they do best. If your page loads too slow, your calendar plugin stops working, or your site was recently hacked, let us be your sidekick. This plan covers everything you need to keep your website safe, fast, and online.
The Sidekick Plan is the perfect choice for you if:
- Your website takes too long to load or goes offline
- You want to focus on running your business
- There's technical issues plaguing your site
- You need your site to be secure and reliable
How to Get Started
Reach Out
Fill out our interest form so we can get to know you and your business.
Onboarding
You'll sign up for your plan and be introduced to your dashboard.
All Set!
That's it! You're ready to submit website issues and have your website plugins updated.
Pricing
Sidekick Plan
Keep your website online and secure.
$195
/ month
- Chat via Dashboard & Email
- Website Backups
- Emergency Support
- Secure Web Hosting
- Monthly Plugin Updates
- 24/7 Uptime Monitoring
Frequently Asked Questions
Is my company a good fit for the Sidekick Plan?
If you’re paying for a big-name hosting provider or having to deal with your site going down or having features break, then yes! The Sidekick Plan combines domain hosting with service and support, ensuring your website stays online for your customers.
We have a range of plans to meet your needs.
Who will I be working with?
No anonymous support tickets here; You’ll be paired with a web hero on our team to work one-on-one with you. All of our heroes have years of experience designing, hosting, and updating websites.
How do I request help?
Submit a request through your client dashboard, or send us an email- whichever is easier for you. Either way, we’ll confirm and give you progress updates.
How secure is your hosting?
Your business deserves top-of-the-line protection. Our domain hosting platform is built to match, with a state-of-the-art firewall and servers that we tailor to best suit your website. And, with your dashboard, you can communicate directly with us– no anonymous support tickets here.
What website programs do you work with?
The majority of our clients have websites built with WordPress. We also manage Wix, Squarespace, Shopify, and most other commonplace website programs.
Can I pause or change my plan at any time?
Yes! Subscriptions can be paused or changed at any time.
Example: If you choose to pause your subscription 15 days into the 31-day billing cycle, you’ll have 16 days left to use at any time.